How We Use AI
We use AI to help draft our guides and local write-ups and to write our code. AI passes check every claim against its source, and AI is never a source.
We use AI as a tool for drafting, checking and coding. It is never a source, and it does not have the last word on what we publish. This page explains where we use it, how its work is checked, and what we don’t use it for.
Where we use AI
We use Anthropic’s Claude in three places:
- Drafting guides and write-ups. Our allergen guides, symptom and condition pages, guides, glossary, the Cold or allergies? tool, the allergy symptom quiz and the local write-ups on our metro pages are drafted with Claude’s help from primary sources: US government agencies, state and local governments, allergy organizations, university extension services and peer-reviewed journals.
- Checking guides and write-ups. Separate Claude passes check every claim against its source, as described below.
- Building the site. Claude helps us write and check the code that runs AllergyNest, and helped design the site and its illustrations.
How drafts are checked
A draft is only a starting point. Every claim in a guide or write-up links to a numbered source. Before it is published, every claim is checked against the source it cites.
That checking is also done with AI. Separate Claude passes, run independently of the drafting, open each cited source and compare every claim with it. Anything the source doesn’t support is rewritten to say only what the source says, or cut. A person does not check each claim by hand.
AI is never cited as a source. Each guide and write-up shows the date it last changed.
No guide has been reviewed by a clinician, and each guide’s byline says so. Pages about treatment, medicines and dosing wait until a clinician has reviewed them.
Our editor, Ara Ohanian, is responsible for everything we publish, however it was drafted or checked. Our editorial policy describes the full process.
Pollen sentences come from code, not AI
The sentences at the top of our pollen pages, such as “Ragweed is high in Houston today,” are written by our own code from Google’s values, using fixed rules. They restate the values shown on the page and add nothing else. No AI model writes them.
Images
The drawings of pollen grains and spores on our pages were made for AllergyNest with the help of AI design tools. They are illustrations, not photographs or microscope images.
What we don’t do
- No AI medical advice. We don’t use AI to give anyone personal medical advice. AllergyNest offers general information, not medical advice. See our medical disclaimer.
- No AI chat. There is no AI chat or assistant on AllergyNest today.
- No visitor data for AI training. We don’t use visitors’ information to train AI models or to profile anyone.
- No AI training on pollen data. We don’t use Google’s pollen values to train, test or improve AI or machine-learning models. Google’s terms forbid it, and we don’t do it.
- No fake reviews. We don’t publish AI-written reviews or testimonials.
- No fake people. We don’t invent authors, experts or bylines. Every guide names our real editor.
If we add an AI feature
If we ever add an AI feature for visitors, for example help with questions about insurance coverage, we will:
- label it clearly as AI,
- say plainly what it can’t do, and
- update our Privacy Policy and Consumer Health Data Privacy Policy before it goes live.
Questions
If you have a question about how we use AI, or you think a page has something wrong, email hello@allergynest.com. Our corrections policy explains how we fix mistakes.
Questions about this page? Email hello@allergynest.com.